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Full Warranties are what the manufacturer extends to you through your dealer. They basically guarantee that they have manufactured a good workable mattress. This is the type of warranty we provide. This is the only warranty we feel you can rely on.

Extended and Pro-rated warranties are warranties that exist in a gray area. They are 100% at the discretion of the store owner and good only with them. These Store Warranties work somewhat like a mileage allowance for a set of tires, your coverage decreases over time. Since the extended or pro-rated portion is almost never spelled out, you cannot be sure how well covered you are, or if you are.

How it all started. In years past some manufacturers listed an Extended or Pro-rated Warranty as a product benefit for mattresses sold at Full Retail.  Most stores were unaware that the responsibility for the extra warranty was theirs and an accidental deception arises. Because people move a lot and rarely keep receipts, few retailers ever see an extended warranty issue they couldn't dodge.

How long will a mattress last? Take proper care of that waterbed mattresses and it will probably last about 10 years. You have to add waterbed conditioner to your mattress on a regular basis and use a good cleaner/protectant so that the vinyl stays supple.

What is not covered by warranty? Manufacturers do not reimburse for holes put in the mattress after it leaves the factory. Get a waterbed mattress cover and be safe.