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Support Information

    {Credit cards we take}

Shipping and handling is free
in the   48  continuous states

Orders to the states of Alaska and Hawaii are extra. Sorry, we no longer take International orders.

Place your order online and we will get back to you by email on any additional charges, before we ship your order.

You will not be charged prior to agreeing on the additional shipping charges.


Sorry APO/FPO addresses are no longer accepted.

Alaska, Hawaii, are calculated on a case by case basis, you will only be charged actual shipping costs, nothing more!

shopping cart 
Place your ORDER in our convenient online shopping cart which runs on our Secure Server. If you need help in placing an order, our help page explains the process in detail.

OOPS!

Price Errors: At any given time, despite our best efforts, a small number of the thousands of items on our site may be inadvertently mispriced. We do reverify prices as part of our shipping procedures.

If we discover that an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

 Fax
If you have any concerns about using our SECURE online store to order using a credit card, please use our offline order form. Then fax your ORDER to 1-757-497-0073 or mail it to the address below.
  Email

Email us for more information
Phone

Our Toll-Free Order Line is: 1-877-420-2337
12:00 pm - 4:00 pm Monday through Friday Eastern Standard time
Toll Free Information and Support Line: 1-877-420-2337

Letter 
Send your ORDER to:
ABC Waterbed Outlet
  1819 While Lane
  Norfolk, Virginia 23518

Please allow an additional 10 - 14 days for Checks and 1 additional day for Money Orders

 Salute to the Armed Forces


 Sorry, we no longer ship to APO and FPO addresses.

Return Policy:

We hope your order is correct, but we do understand that mistakes can happen, see our return page for our return policy.